P20 Lite Hotmail Account not syncing

I have just bought a new P20 Lite on Virgin Mobile and have set up my email account so I will receive emails from my hotmail account. However, the problem is that it is not syncing and updating - my partner has the same phone and their phone and emails are working perfectly but mines doesn't - can you please advise?

1 reply

Userlevel 7
Badge +6
Hi Haroon, welcome to the community.

Which email app are you using? If it's the standard email app then try adding your Hotmail account to the Gmail app and see if that works better.


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