Hi guys. My phone really has been doing my head in over the last 3 days trying to download and install the same update time and time again. Says that current version is 184.108.40.2061 (C782E3R1P11), current patch package is 220.127.116.111 (C782E3R1P11patch01) and new version ready to install is 18.104.22.1681 (C782E3R1P11) and 474MB. I have been on the blower to the O2 gurus who were less than helpful so last chance is on here. Once download and installed it says my software is up to date but within seconds it starts downloading 22.214.171.1241 (C782E3R1P11) AGAIN!!!
I done a factory reset yesterday thinking this would solve the problem but obviously not. Any help would make a middle aged man really quite happy. Cheers
Ohh and it's came up with "Unauthorized changes have been made to pre-installed apps or system files. Restore system to the latest official version. This action will not delete any data, but may remove unauthorized apps", even after factory reset! I've been through the phone and it has nothing on it you can't get on Google app store.