Silent Mode Not Working

  • 1 June 2019
  • 3 replies
  • 691 views

I keep my Huawei P20 Pro on silent mode but it has suddenly started making noises for notifications even though the phone is still in silent mode. I have tried turning Do Not Disturb on and that doesn't work. If I restart the device it stops making sounds for a short time but then just starts again.

Any ideas why this has suddenly started happening and how I can fix it?

Android Version: 9.0.0.255
EMUI Version: 9.0.0

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3 replies

I've just started having the exact same issue. The only way to make it stop is to turn the media volume off as well. Which obviously isn't great, as it means no listening to music or anything.
Userlevel 1
I have the same issue. I posted about it here: https://uk.community.huawei.com/p30-series-30/p30-pro-not-honouring-silent-mode-or-do-not-disturb-mode-5296 Apparently it's becoming a significant problem affecting many people, but it seems to be disappointingly hard to get some support from Huawei about it. So far they have not responded or acknowledged it. If it keeps happening I'm going to return my phone.
Userlevel 7
Badge +11
I closed this thread to avoid double threads. Please continue the conversation here.