Question

My P30 Lite does not detect 5GHz WiFi SSID services

  • 18 August 2019
  • 4 replies
  • 2188 views

Just ordered and received Huawei P30 Lite from Amazon in California.

Power up and log in WiFi but only detect 2.4GHz Wifi. No 5GHz wifi SSID servers are shown.

Verify with other Nokia and Motorola and Apple mobile phones, all showing 5GHz wifi SSID servers and log in operating fine.

scan the internet and found many other Huawei P30 and other model mobile phone has 5GHz wifi problems.

Is this common defective hardware in these Huawei phones?

4 replies

Userlevel 3
Badge +2
Hi @jgy2001, welcome to our community!

We are truly sorry for this inconvenience, it must be hard to deal with it!

I'm sure than we can solve this issue for you, but for this, please provide me your serial number in private message.

Looking forward to a reply!

Please don't hesitate to contact me if you have further issues!

Have a lovely day!

All the best,
BarneyT
We have cancelled our purchase and returned this phone to Amazon already.

Yes, we have tried many time, this Huawei P30 Lite does not operate with 5GHz WiFi operation.
We set the phone to scan wifi, it ONLY shows 2.4GHz wifi SSID.

Fatal faulted Huawei design. For several hundred dollars, who in this world want a mobile phone without 5GHz WiFi function, even you insist this meet 802.11ac standard in 2019. BAD name for Huawei. Shame. Shame. Shame.
Hi @jgy2001, welcome to our community!

We are truly sorry for this inconvenience, it must be hard to deal with it!

I'm sure than we can solve this issue for you, but for this, please provide me your serial number in private message.

Looking forward to a reply!

Please don't hesitate to contact me if you have further issues!

Have a lovely day!

All the best,
BarneyT


Hi BarneyT
I am having the same exact problem.
I sent you the serial no. by PM.
Cheers

Hi BarneyT
I am having the same exact problem.
I sent you the serial no. by PM.

 

Thanks a lot.

Reply