Answered

P30 Pro Banner Notification

  • 15 May 2019
  • 3 replies
  • 207 views

Hi guys, facing issues with the banner notification. I've toggled it off for telegram chats, however it'll be switched on after awhile.
Cant seem to permanently switch it off. Anyone has a solution to this?
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Best answer by JackJ 17 May 2019, 11:58

Hi @Ycping93, welcome to the community!

Sorry to hear about this!

Please try clearing the cache and data from the Telegram app to refresh the whole app!

To do that: Open Settings > Apps¬ifications > Apps > Telegram > Storage

Let us know if this helped!

Cheers,
Jack
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3 replies

Userlevel 2
Badge +3
Hi @Ycping93, welcome to the community!

Sorry to hear about this!

Please try clearing the cache and data from the Telegram app to refresh the whole app!

To do that: Open Settings > Apps¬ifications > Apps > Telegram > Storage

Let us know if this helped!

Cheers,
Jack
Hey Jack, thanks for the reply! It worked for awhile and reverted back to normal.
Userlevel 7
Badge +6
Hi @Ycping93,

Sorry to hear that the issue returned.

Have you tried to message the developers of the application by any chance to report this? It could be an incompatibility issue as it's a third party application which has not been developed by us personally.

Additionally, please re-install the application to see if the issue persists.

Best wishes,
Max

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