Best answer by CharlieT
I apologize for the delay in coming back to you. We can escalate your matter to our development team, so we can solve it as soon as possible for you with a system update.
In order to make a request, can you please send me a private message with the serial number and current build number of your phone. You can find both of them in Settings > System > About phone. Please do not post either number on this discussion.
To send a private message, simply click on my name in the discussion post. In the new menu that appears, select "Send message".
Looking forward to your reply!