Best answer by Max
Regarding this inquiry, can you try to wipe the cache of the device? In that way, a cleanup of the phone will be performed and it will be working again as intended.
To do that, please power off the device > press and hold the Volume Up and the Power button at the same time > select wipe cache partition.
I trust this information will be useful.in regards to your inquiry. Nevertheless, if you have the same issue, please le me know.