Answered

Change video resolution


  • Opening Fortune Cookie
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Since installing EMUI Update 9.0.0.168 (C782E3R1P9) on 24.1.19 on Huawei P20 Pro.
I have noticed that on Camera VIDEO setting I'm no longer able to change resolution. It won't change from 720 HD. Has anyone else experienced this since updating?
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Best answer by JB5 30 January 2019, 21:58

Hi @Max

Thanks for your reply. Not worth it to post a screenshot as I found that using the 'Restore Defaults' Tab solved the issue. If I take a screen shot It's going to look as it should do/did before the issue occurred.

Using the 'Restore Defaults' Tab solved it straight away and everything has been ok with the video resolution and Format (H.265/H.264) settings since.

Hope this helps.

Thanks - Jason

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4 replies

Userlevel 6
Badge +6
Hi @JB5,

It is very odd to hear about this. Would it be possible to provide us with a screenshot about this?

Thank you!
Max
Hi @Max

Thanks for your reply. Not worth it to post a screenshot as I found that using the 'Restore Defaults' Tab solved the issue. If I take a screen shot It's going to look as it should do/did before the issue occurred.

Using the 'Restore Defaults' Tab solved it straight away and everything has been ok with the video resolution and Format (H.265/H.264) settings since.

Hope this helps.

Thanks - Jason
Userlevel 7
Badge +8
Thanks for sharing this Jason!

I'm happy to see that your issue is solved. Please let us know if you need any other assistance. 🙂
@Amy Thank you Amy will do. Loving the P20 Pro!

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