Answered

P20 Pro poor picture quality from fw .152 to A9


Hi,

Somebody could tell me when the Huawei team finally going to fix the camera quality ? This phone post to be a camera phone above the picture quality of other phone makers. I have recently updated to A9 but the picture quality is the same as fw .161 however the 4D predictive focus is finally working after 3 months. Wow! The Night mode is worst than the fw 128, not as sharp later more oil paint looks. Postprocessing issue? Perhaps. Indoor photography is also worst than on the fw 128. How I know that? Because before the A9 I had manually downgraded to fw 128 because I have waited for the 4D predictive focus fixing 3 months. I did comparison between the two fw A9 vs A8 .128 in night mode and I say everybody can see the difference not just photographers!
My question is there is any plan to fix this issue finally?

Best regards

Gabriel
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Best answer by Max 7 January 2019, 20:14

Hi Gabriel,

Thank you very much for your feedback, we will pass this to our developers as well.

In the meantime, if you could PM me the serial number of your device, as well as the build number, we will be investigating the issue with your device further.

Best wishes,
Max

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Userlevel 6
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Hi Gabriel,

Thank you very much for your feedback, we will pass this to our developers as well.

In the meantime, if you could PM me the serial number of your device, as well as the build number, we will be investigating the issue with your device further.

Best wishes,
Max

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