Hello. I have a Huawei P20 Pro and have downloaded the Huawei HiSuite PC software to my windows 7 PC to use as an interface tool to my phone. The HiSuite software downloaded, version HiSuite 220.127.116.110_OVE, and then immediately asked to update itself, which I confirmed and it then became 18.104.22.1683_OVE. There was also a window which said 'software not fully installed' which indicated the MTP was not loaded. I have turned on the 'HDB Allow HiSuite' option on the phone.
Every time I try to use the HiSuite software I get the update request, which if I accept and install shows success but still doesn't allow the HiSuite interface to work.
I can connect and manage the phone contents through the Windows Explorer connection but not using the graphical UI.
The settings/device connection/USB is already set to 'Device file manager (MTP)'.
FYI, I always have to click the 'Transfer Files' button on the phone (it's set to 'charge only') each time I plug it in, even though it's set as default as above.
After setting 'Transfer Files' I can manually manage the files etc. on the phone from the PC Windows Explorer software but not using the Hi-Suite GUI.
Again, if I set the 'allow HDB' in phone security settings each time I plug in the phone then (after updating the _303 software again) I can sometimes use the Hi-Suite GUI to view contacts, photos, apps, etc. (as it should do automatically of course) but as it doesn't it is obviously impractical and a nuisance.
Note, I've also set the 'Huawei Share' and 'Computer Share' buttons (and the same network google password) but these are time limited and drop out when not used.
What do I need to do to fix the repeated software update request and the 'Transfer Files' default setting? Any help please?