Emui 9 - same profile pictures on all e-mails

  • 30 January 2019
  • 4 replies

Userlevel 1
Since the update I'm receiving the same profile picture on all emails from my contacts.
A coastal scene with a cliff is anyone else have this problem. Is there a fix?
See attached


4 replies

Userlevel 7
Badge +6
Hi @des7uk,

Have you tried the troubleshooting steps provided by @Lizzy-UK ?

If so, please let us know!

Best wishes,
Userlevel 1
Deleting my data I'll loose all my email accounts and emails.....are you sure
Userlevel 1
Standard mail app on phone
Userlevel 1
Hi @des7uk, what e-mail app do you use? could you please get to settings > apps & notifications > apps, find your app and get into storage, click delete data, that maybe of assistance.