I know some threads say to try updating on another device but unfortunately I only have apple products and older andoid phones at my disposal which do not have the option to update the firmware.
The freebuds app also does not appear to support the freebuds 2 pro's as the app cannot detect them.
Anybody else had or having a similar issue?
The current firmware on the buds is 220.127.116.11 with the latest update being 18.104.22.168 which supposedly contains a much needed Bluetooth connectivity and sound quality fix.
Best answer by Astralocean
Step 1: Unpair Freebuds
Step 2: Turn off Bluetooth
Step 3: Force stop Bluetooth app and clear cache
Step 4: IMPORTANT: Factory reset the freebud pro 2's. Note: continue to hold the reset button after the multiple red lights until the charge indicator light begins to flash.
Step 5: Open case and leave fore several minutes, Close lid and again leave for several minutes.
Step 6: Turn on Bluetooth and pair the Freebuds
Step 7: Go directly to the firmware update (Change no other settings)
After losts of trial and error (50+ attempts) the firmware finally updated. Hope this helps anybody else having this issue.