Question

Huawei Mate 20 Lite - update doesnt work

  • 6 August 2019
  • 1 reply
  • 70 views

I bought a Huawei Mate 20 Lite 3 days ago and I transfered all my dates from the old Huawei by PHONE CLONE and it was fine. There was no problem. But Today I received a message to actualize EMUI and since then I just have problem..When I tried to make a DOWNLOAD/UPDATE FROM SERVER , I receive a message that this does not works... I have tried many times and nothing happens.. I tried to reset by factory and the same thing. The software returns to Menus of EMUI and ask to 1)Download latest version and recovery;2)Wipe data/factory reset;3)Reboot ou 4) Shutdown...And any choice I made , returns always for this same menu... What I have to do ?
Thanks

1 reply

Userlevel 3
Badge +2
Hi @Facreis , welcome to the community!

We are really happy that you are using a Huawei device!

Were you connected to the internet when you were downloading the update?

Looking forward to your answer!

Please don't hesitate to contact me if you have further issues! You can send a private message as well, if you want this kind of assistance!

Have a lovely day!

All the best,
BarneyT

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