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I can't find the new update

  • 17 July 2019
  • 5 replies
  • 190 views

So I can't find the update for my phone I checked the emui update scanner. I cleared cache and date for the system update. Reset my phone but it just can't find the update. Please help
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Best answer by Amy 17 July 2019, 11:55

Hi Sophie,

Please take a look at this thread. 🙂
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5 replies

Userlevel 3
So I can't find the update for my phone I checked the emui update scanner. I cleared cache and date for the system update. Reset my phone but it just can't find the update. Please help
I you have a UK model it's likely you will have to wait at least 7 months before it gets round to you.
Userlevel 7
Badge +11
Hi Sophie,

Please take a look at this thread. 🙂
Userlevel 3
Hi Sophie,

Please take a look at this thread. :)

How is this an answer? She said she had reset her phone already.

You want her to waste more time and effort reinstalling everything?
Userlevel 7
Badge +11
I'm sorry, I meant this thread.
Userlevel 1
That thread is also a waste of time as the hotline are as useful as a chocolate fire guard

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