Old phone number in settings

  • 4 May 2019
  • 2 replies

Hi, I wonder if anyone can help. I have recently changed from Virgin mobile to the Three network. I have transferred my original Virgin mobile number over to my Three sim card and it is working fine. The only slight issue I have is that in the settings in the phone it still shows the phone number that came with the Three sim. Anybody know how to correct this or will it correct itself in time?
Many thanks

2 replies

Userlevel 6
Badge +7
Where about in the settings are you meaning?( Perhaps screen shot to show issue๐Ÿ˜‰)You can most likley edit the number but I'm not entirely sure

Regards Jase
Userlevel 4
Badge +4
try doing the following:
1. Touch Settings.
2. Scroll to and touch System.
3. Touch About phone.
4. Scroll to and touch Status.
5. Your phone number will be displayed
check if the field can be edited, by tapping on the number.

In some phones it's not possible to edit this field. on other phones it can be edited.