Answered

P20 Pro app icons after software update

  • 26 January 2019
  • 4 replies
  • 1792 views

Hi I've just updated my p20 with the latest software version.
Upon doing this some of the apps icons have changed to pink and standard looking, some won't download pictures when open such as what's app and some won't connect to the internet.
Any one else experienced this ? Has the update not been successful even though it states Iam on the latest one ?

icon

Best answer by Max 29 January 2019, 21:17

Hello @Lefty01902 ,

The icons look like that due to a theme that is installed and set for your device.

The theme in question might not be compatible with the new update, hence the color cast.

In order to change the aspect of the icons, you will have to remove this theme.

Best wishes,
Max
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4 replies

Userlevel 7
Badge +6
Hello @Lefty01902 ,

The icons look like that due to a theme that is installed and set for your device.

The theme in question might not be compatible with the new update, hence the color cast.

In order to change the aspect of the icons, you will have to remove this theme.

Best wishes,
Max
Thanks max much appreciated for taking the time to answer I will try it now.
Cheers max

Ive just changed the theme and it's worked thank you so much. It's really annoyed me for some reason lol cheers once again.
Userlevel 7
Badge +6
Hi @Lefty01902,

Not a worry at all!
Happy I could be of assistance!

Should you have any further questions, please do not hesitate to contact us!
Cheers,
Max

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