Firstly, when I put the Three SIM in the phone, it branded it to Three. I got the Three boot screen and their apps installed automatically. I did not request this, if I had wanted a Three branded phone I would have bought it from them.
Secondly, I am still on 1st December's security patch. I was told that the updates on this phone would be a minimum of every two months, what's gone wrong please?
Best answer by Max
Sorry to hear of your experience with the Three network. Unfortunately there is no remote access or means by witch we can change the device so it may receive the sim free updates.
If you wish our UK support service can provide you with other options in regards to this matter. To contact them you may call at 08000886700 Monday to Friday 9am to 9pm, Saturday 9 to 5, or via online chat at consumer.huawei.com or via the email option also present on the same website.
Hope this helps,