Got a p20 pro last week and so far, not so good! I keep finding that if the wifi signal in my flat switches from 2.4 to 5ghz wifi then the phone will say 'connected to wifi' but that there was no internet connection.
I tested signal strength, download speeds all to no avail, but then I noticed that on the info section of the network you're connected to it will say if 2.4 or 5ghz. I noticed the change and this coincided with the issue of not connecting, almost like an authentication error.
I have a virgin superhub 3 (UK) and it runs permanent dual band and switches between the best signal itself. my workaround for now is to disable 5ghz, but this doesn't seem right. Is this an issue with the update to emui9 or does the phone have an issue?
Is anyone else experiencing this?
Best answer by scabbydan
Thanks for the reply.
I tried that and a full reset, the issue maintained! My fix is working for now though. Suspect it's a bug with the update, or an authentication issue with the router.
I will try it on a different branded router when I get chance to test.