Wifi calling on y6 keeps disappearing

  • 1 August 2019
  • 1 reply

  • Fresh Fortune Cookie
  • 0 replies
I recently got the y6 2019 and after setting my wifi calling it keeps disappearing. When I restart my phone it comes back then disappears again. Is there any way I can fix this?

1 reply

Userlevel 3
Badge +2
Hi @Ruu, welcome to the community!

We are sorry for this inconvenience!

In this case I would suggest you to clear the cache. You can do this by following the steps below:

1) First we need to power off / turn off device
2) When the device is powered off, press and hold for 10-15 sec Power button + Volume up key ( upper part of the volume button )
3) The device vibrates, and once the Huawei logo appears release keys
4) Device will go intro a Recovery Menu with 3 posible option ( Reboots System Now , Wipe data / Factory reset and Wipe cache partition )
5) Select 3rd option Wipe cache partition ( this will only take 5 sec to do and the same recovery menu will appear )
6) After this is done , select the 1st option Reboot system now.

This should help solving the problem!

I'm looking forward to your reply! Please don't hesitate to contact us if you have any kind of problems in the future. You can also send me a private message for further assistance. Have a lovely day!

All the best,