Question

Community email notifcations still not working again

  • 16 April 2019
  • 3 replies
  • 134 views

Userlevel 6
Badge +5
Hi admins

I don't think this is working again. The last message I got was the 10th April and I've noticed a few threads have follow up comments, but I'm not getting a notification.

Does anyone else have the same problem?

Cheers

Steve

3 replies

Userlevel 6
Badge +4
@picitup

Thanks for raising. I am not seeing an issue myself but I'm checking with the platform support team.
Userlevel 6
Badge +5
Hi @Danjl I see you've replied to this but I got no email :-)

Cheers

Steve
Userlevel 6
Badge +4
Hi @picitup ,

This issue was caused by the platforms response to the recent issues we've had with spam. Some email addresses - using disposable email providers - might be blocked as potential sources of spam. We can whitelist emails, and given your 'Shifu Guru' status, I've told them you're ok 😉. You should find the issue is resolved shortly.

Hope this helps.

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