Why join the community?
Join the community if you are a Huawei user, or planning on becoming a Huawei user. You will be able to create a topic to get help, reply to other posts to help, discuss with other Huawei enthusiasts and share experiences. Join in on the fun! This community is all about sharing knowledge! And remember, the Huawei experts are always there to help you to unlock the full potential of your device.
Before you start: read the Community Guidelines and these five tips for a great start on the community!
How to create an account
loginlink in the upper right corner. Once you have your account set up you can start participating in the community.
Please use the search engine
How to start a new thread
- When your question is regarding smartphones, then start a new topic in this subforum.
- Should your question be regarding other devices then start a new topic in this subforum.
- And if you are having questions about software, then start a new topic in this subforum.
- If you should be unsure about this, simply start a new topic in the Ask a question subforum.
Choose if your topic is a question or a conversation
Decide if your topic is a question or a conversation. A conversation is a normal discussion topic. If you make your topic a question, you can mark a reply from another user as the answer. This will help other users who are having the same question to find the solution quicker.
Create a title
Now you will have to define a titel for your topic - choose a title which is short but descriptive. It should summarize what your topic is about: include the name of the product or the service, if applicable. This way other users can see directly if they are able to help you.
Describe what your topic is about
Describe your issue as detailed as possible. Other users can help you better when they know what you are trying to do (and where you do not get any further). Please don't share any private information (Email address, phone number, etc.), as all this information will be shared in public.
Please let others know:
- What the problem is
- What type of device you are using
- What software version
- Steps already taken
- Other relevant information
If possible, add tags which are describing your topic in keywords. This will help other users to find your topic a lot quicker.
How to edit your own post
Please go to the post which you would like to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit":
Note:When you are new to the community, the time in which you can edit a post is limited to 60 minutes. Users with a higher rank have no limit for editing their posts. Should there be private information in your post which you would like to see removed, please report the topic to a Moderator.
How to attach images and videos to your post
After a successful upload, you can either leave the image in the attachment, or you can choose to embed it into your post. To do so, simply enter it at the part of the post where you would like to have the image embedded.
Embed videosAdding videos to your post can be done by clicking on the film roll button. You can add videos from Youtube, Vimeo and Dailymotion.
Note:Please paste the original video url, not e.g. the url for embedding videos.
After the video has been added, you can choose to keep the video as an attachment, or to embed it into your post. For embedding, please go with the cursor to the place of your text where you would like to present the video, and click on "place in text".
How to report inappropriate content
Cases in which topics or comments should be reported:
How to change profile settings
How to unsubscribe from topics and subforums
General settings for notifications
You receive notifications of topics or subforums which you have selected as Favorites. Topics you have started are set as Favorites by default, but you can change this in the settings (add link to settings page) on your Profile page:
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notunsubscribe you when you have subscribed to an entire subforum. Should you receive notifications for new topics in a specific subforum, then you will have to visit this subforum and click on "unsubscribe" in the top right corner in the subforum overview.
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Unsubscribe to specific topics
You can also do this for an individual topic by clicking the Subscribe button at the bottom of the post. It stays grey to indicate that you're not subscribed to that topic:
How to give likes
What is a Huaweian? A Huawei Wonder? A support-team member?
The Huawei Wonders are the most active, helpful and dedicated people in the Huawei community. We wouldn’t be here without them!
A Support-team member is a Huawei employee that works on this community. They make sure everyone follows the community guidelines and make sure all questions are answered. They have the privileges to delete, merge, move and split posts and threads. They manage the day-to-day affairs on the community.
What are Badges
Leave a comment if you have any other questions!