Huawei Watch GT -3F8 altimeter does not work

  • 7 February 2019
  • 19 replies
  • 6437 views

Hello!

I have the Huawei GT ( Model FTN-B19 ) for 3 days and i have a few problems ( i am running 1.0.5.36 software version ):


  • When they receive notifications, they appear 4 or more times in the notification window
  • the altimeter does not work after trying to reset the clock, is there any way I can calibrate it?

19 replies

Userlevel 7
Badge +11
Hi DFCprime,

Welcome on the community. I changed your topic title because there already is a topic about the notification issue: Watch GT Double notifications.

I asked our support team to assist you on your other question about calibrating your Watch GT.
I tested the Huawei watch GT for one day. Its look and performance is great, but I'm disappointed with the altimeter. I made a walk of 3 km. uphill all the time. The route was more or less steep, but certainly all the time up. Start at an altitude of 221 m above sea level End at 395 m above sea level. But the watch counted that at this time the sum of climb is 252 m and descend 82 m. On the way back: sum go down - 232m total climb 63m. My old Garmin fenix 2 show only 174 m up.
Is it normal in this watch?
It looks like an error in the calculating progam. The graph shows only very small jumps in altitude. The overall graph is OK.
Any news from support on this? I also find the altimeter to be very far out – yesterday it thought I was at -200 ft below sea level although I live close to (and above) the sea. A couple of days before at a known height of 1900 ft it was 100 ft too low and varying wildly the rest of the time. Is there any way to calibrate the altimeter at a known height (e.g.sea level)?
Userlevel 1
My Watch GT almost always shows the wrong altitude, which is normal, since barometric pressure constantly changes. But it actually makes no sense to have a built-in altimeter which cannot be calibrated. This could be simply done by using the watch's GPS, or entering the known value manually. There could also be a setting to automatically recalibrate the altimeter with the GPS, say every hour, or every day. What is Huawei waiting for?
Userlevel 5
To be honest apart from telling the time and date nothing on this watch works as it should. Just have a look on here, you'll find issues with all the features
I bought this watch, brand new, 3 weeks ago on a store in Argentina (country where I live in). Over this short time of usage and considering all the fails & bugs that this product has, I realized that Huawei is selling a "beta version" , non tested watch, at a super high price.
I wish I could have the benefit of a return policy, as Huawei offers on other countries..
All I can do now is to pray for updates, wait for Huawei´s development team don´t forget about this watch because of already working on another model (ej Watch GT 2...)
As for me, I already lost the idea of a trusted quality company..

Problems detected so far:
  • Altimeter is unusable, totally useless!!!!
  • Battery life last 7 days, on normal usage, with no gps (NOT 14 days as they claim!!!)
  • HR monitor usually shows inaccurate data
😢
Userlevel 2
Also for me the altimeter data are inaccurate.
I hope that someone of developer can test and correct this.
Userlevel 1
I bought this watch, brand new, 3 weeks ago on a store in Argentina (country where I live in). Over this short time of usage and considering all the fails & bugs that this product has, I realized that Huawei is selling a "beta version" , non tested watch, at a super high price.
I wish I could have the benefit of a return policy, as Huawei offers on other countries..
All I can do now is to pray for updates, wait for Huawei´s development team don´t forget about this watch because of already working on another model (ej Watch GT 2...)
As for me, I already lost the idea of a trusted quality company..

Problems detected so far:
  • Altimeter is unusable, totally useless!!!!
  • Battery life last 7 days, on normal usage, with no gps (NOT 14 days as they claim!!!)
  • HR monitor usually shows inaccurate data
😢

You have another option....You can give the Watch GT to someone who like it and need only to see the time. And after that to buy a decent activity tracker for better battery life or a decent smartwatch but without big battery life... I had and I'm serious thinking to buy one hybrid activity tracker watch..... or to try to recover the old one from my wife....but I think to buy a new one is my only one option...:)
Userlevel 5
Badge +3
Altitude is calculated using information from the built-in altimeter in the watch and local standard pressure readings on the phone.
  1. The local standard air pressure readings may not be available or updated if the watch is not connected to the phone or when the phone has not been connected to the Internet for a long time. This will further reduce the accuracy of the altitude calculated. To resolve this issue, connect your watch to phone regularly.
  2. Air pressure may also fluctuate due to the change in ambient environment, such as switching on the air conditioner or the fan.
Altimeter is realy bs. Useless item on the watch.
Altitude is calculated using information from the built-in altimeter in the watch and local standard pressure readings on the phone.
  1. The local standard air pressure readings may not be available or updated if the watch is not connected to the phone or when the phone has not been connected to the Internet for a long time. This will further reduce the accuracy of the altitude calculated. To resolve this issue, connect your watch to phone regularly.
  2. Air pressure may also fluctuate due to the change in ambient environment, such as switching on the air conditioner or the fan.

@Ove - As I live in Holland and my house is acually below sealevel, my altitude should never be more than 20 meter plus or minus sealevel. When inside my phone is always connected to the watch and to internet. I do however have a fan. My desk seems to float roughly 200 meters up and down if i believe my watch..

Outside it's rather the same, in a 30 minute walk i walk 10 minutes on a 4 meter high dike and the watch shows me i have climbed 8 to 12 meters...

Now what confuses me, is that the watch actually pinpoints my location to the cm... is the GPS data not useable for altitude calculation? It will not help my floating desk, but i wont get in trouble finding it, dont worry, the outside values are more important i suppose, particulary because the entire watch screen seems to be built around the altitude climb and falls..

If all that's not possible please make a switch to turn off altitude and not show the value in graps and the display, it would make the watch a much more precise device if the nonsense altitude data is removed..

For the rest with the latest update 1.0.9.6 heart rate, swimstrokes, steps, all that is absolutely satisfactory
Userlevel 1
News about altimeter ????
Huawei is very quiet on the altimeter front...
Userlevel 1
Hope they’ll do something.
Altitude is calculated using information from the built-in altimeter in the watch and local standard pressure readings on the phone.
  1. The local standard air pressure readings may not be available or updated if the watch is not connected to the phone or when the phone has not been connected to the Internet for a long time. This will further reduce the accuracy of the altitude calculated. To resolve this issue, connect your watch to phone regularly.
  2. Air pressure may also fluctuate due to the change in ambient environment, such as switching on the air conditioner or the fan.


@Ove - The reason for buying a sport watch with a built-in barometer, is to be able to have accurate altitude information without being connected to a phone i.e. when up in the mountains where there is often no cellphone signal coverage. The watch lacks the functionality for a manual calibration entry in order to calibrate the altitude to a known height. Without this functionality, the altimeter in inaccurate, and rendered useless. I see many other complaints on this matter... what is Huawei planning to do about the problem?

Altitude is calculated using information from the built-in altimeter in the watch and local standard pressure readings on the phone.
  1. The local standard air pressure readings may not be available or updated if the watch is not connected to the phone or when the phone has not been connected to the Internet for a long time. This will further reduce the accuracy of the altitude calculated. To resolve this issue, connect your watch to phone regularly.
  2. Air pressure may also fluctuate due to the change in ambient environment, such as switching on the air conditioner or the fan.
@Ove - The reason for buying a sport watch with a built-in barometer, is to be able to have accurate altitude information without being connected to a phone i.e. when up in the mountains where there is often no cellphone signal coverage. The watch lacks the functionality for a manual calibration entry in order to calibrate the altitude to a known height. Without this functionality, the altimeter in inaccurate, and rendered useless. I see many other complaints on this matter... what is Huawei planning to do about the problem?

@Ove - I would appreciate a reply, and an explanation on how Huawei intends to address this serious issue.
I owned Watch GT, but I had to return it because of the incorrect altimeter data. On peak 2914 it show 2816, so as at other places was 50 to 100m off. This is unusable and you have to make proper updat or add manual calibration.
Userlevel 5
what is Huawei planning to do about the problem?

nothing becouse this watch is only a toy.
Userlevel 1
Even a toy cannot be named because there is no way to upload custom faces ...

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