Huawei Watch GT - Battery drain after the last update ( 1.0.3.88 )

  • 21 December 2018
  • 48 replies
  • 4632 views

Good day ,

Has anyone noticed the battery drain after the last update ( 1.0.3.88 )

%50 of the battery , gave me only 3 days in normal use

Another thing , is there a way to make the ( rise to wake up ) enabled in the ( Don't disturb ) mode?

Last thing , when I receive notification in Arabic language It appears empty , can you please ask the Developers to support the Arabic language?

48 replies

Userlevel 4
@Ax0 OK thanks ! It's done and you were right factory reset don't delete firmware update. I will see if it will improving battery duration.
Userlevel 2
I can verify that my last periods between charging only lasted 7 days. Before I updated to firmware 1.0.5.36 it could last +14 days.
Userlevel 4
I am totally agree. I am so disappointed by huawei support and and their no-response attitude.

It's a pity because even if they earn money with Watch GT without giving a professionnal support (I understanded now Huawei make several tries and launch product to be in smartwart competition without support and just thinking of the next smartwatch to produce), they will loose potential customers for their next products (smartwatch or other).

This is not the case for Garmin or Suunto who offer excellent support, listen to their customers and fix the bugs. They have been doing it for years.
As a result, they have an excellent image and people trust them and they can sell very expensive products.
This will not be the case for Huawei, I think! 😉

I officially opened a case to Huawei support and explain them that they annonced 15 days autonomy with FC and GPS for 90mn and my watch GT go penibly to 5 jours with the same behaviour, their response is : sorry but when we annonced 15 days, there is an little asterisk which go to a little text which says "it depends on the use".

These response is not professional and i don't trust huawei now.🤔
Userlevel 1
I am totally agree. I am so disappointed by huawei support and and their no-response attitude.

It's a pity because even if they earn money with Watch GT without giving a professionnal support (I understanded now Huawei make several tries and launch product to be in smartwart competition without support and just thinking of the next smartwatch to produce), they will loose potential customers for their next products (smartwatch or other).

This is not the case for Garmin or Suunto who offer excellent support, listen to their customers and fix the bugs. They have been doing it for years.
As a result, they have an excellent image and people trust them and they can sell very expensive products.
This will not be the case for Huawei, I think! 😉


I officially opened a case to Huawei support and explain them that they annonced 15 days autonomy with FC and GPS for 90mn and my watch GT go penibly to 5 jours with the same behaviour, their response is : sorry but when we annonced 15 days, there is an little asterisk which go to a little text which says "it depends on the use".

These response is not professional and i don't trust huawei now.🤔


I totally agree with you.
I cannot find any reason for this lack of assistance for this watch at least....( I didn't had any other Huawei product).
I can add to companies mentioned by you (Garmin or Suunto) that also the Withings offer a very decent support for their products even if the watch is out of warranty period.
I liked the Watch GT at the beginning but now, with 7 days battery life with 0 minutes GPS, 0 min exercise....I'm really disappointed. Yesterday I said that after 7 days I still had 11% battery but after half hour the watch send me warning the battery is to low, 10% please recharge....I didn't memorize the exact text but that was the idea...
Userlevel 7
Badge +6
Hi all,

Thank you for taking your time to report on the situation in regards to the battery status of the Watch GT after the latest firmware update.

We have taken your feedback, opinions and comments into account and escalated the provided information further to the appropriate departments.

Can you kindly PM me in private with the Serial Number and Build Number of your Watch GT devices?

Should we have any news, we will keep you updated on the situation!

Best wishes,
Max
Userlevel 5
Badge
Battery drain has been highlighted. This is most likely down to the raise wrist to wake sensitivity increase. Your screen will be on more than it used to be because of this. The drain on your battery will also depend on how much you use the functions such as GPS.
Userlevel 2
I think the great different between a long and "short" battery life ist how often the display go on. I wear it on my non dominant hand and have a battery life from 12 days.
Battery drain has been highlighted. This is most likely down to the raise wrist to wake sensitivity increase. Your screen will be on more than it used to be because of this. The drain on your battery will also depend on how much you use the functions such as GPS.
I didn't use GPS druing the past 3 days .

Yesterday before the sleep I set the watch to Don't disturb mode and the battery was %18 and when I woke up after 5 hours it dropped to %14 ! Is it normal?
I think the great different between a long and "short" battery life ist how often the display go on. I wear it on my non dominant hand and have a battery life from 12 days.
I do the same but the last update has an impact on battery drain in normal use
I have charged the battery completely yesterday , and after full day of using the battery dropped to %90

Heart rate monitor - ON

Rise to wake up - OFF

GPS - OFF

I turned on the screen only a few times druing the day

%10 means the the battery will be finished in 10 days of normal using

What do you think ?
I got only 11 days after fully battery charger , I wish I can get 14 as advertised !

Heart rate and sleep monitor - ON

Rise to wake up - OFF

GPS - OFF all the time
Userlevel 7
Badge +6
Hi all,

After a update it is recommended to unpair and reset the device to ensure no software conflicts remain to slow down the device or cause high battery usage.
Please try doing so and let me know how it works afterwards.

Best wishes,
Max
I used to wear my huawei watch gt-815 with the full function
only 5% daily battery consumption
but when I upgrade it into the 1.0.5.36 version
the battery drains 20% daily
with no change in function
so what is the problem?
Userlevel 7
Badge +7
I think it's operating as intended.

With GPS etc enabled it's guidelines is up to a week with GPS turned off up to 14 days.
Userlevel 1
Hi ALL,
I also have same problem. I noticed that appeared after 1.0.5.36 update.
@Max, I followed your recommendation: "unpair and reset the device" and after that I charged the watch. Now, after 2 days, I have 76% battery. NO GPS, NO training, only true sleep activated, weather / notifications / HR continuous / auto awake screen - are active like it was prior update. Actually, I didn't change any settings but the battery drain way faster.
Userlevel 4
Hi,

I just bought my wath GT since 3 days and i receive the 1.0.5.36 update at the initialisation of my watch. So I can't compare with the previous situation.
After 2 days, I have 65 % battery with one hours of sport per day, but heart rate off.
Is it normal ?
Userlevel 4
Is it possible to go back to the previous firmware by factory reset ?
Will I lost my datas ? I don't think so, but @Max can you confirm ?
Userlevel 2
I get just about 7 days, this is with a couple of runs and a gym in the mix, notifications, sleep tracking
I set to DND in bed, I hate the watch lighting up the room as I roll over!
Im more than happy with 7 days, far greater than any other watch I have owned, I hate having to worry about charging
It would be nice if the watch face can be dimmed even more as when in bed viewing the time is incredibly bright, also a night run can be to bright to view
Userlevel 4
Hi all,

After a update it is recommended to unpair and reset the device to ensure no software conflicts remain to slow down the device or cause high battery usage.
Please try doing so and let me know how it works afterwards.

Best wishes,
Max

I tried the unpair and reset device, but the battery is not improve. I loose 17-20 % per day.
Userlevel 4
I'm still a little disappointed with the autonomy. When the watch arrived on the market, the autonomy announced was 15 days, and now mine is 5 days with normal use. 15 days may have been true at the beginning, but with the firmware updates, I feel that the battery life is deteriorating rapidly. This is now false advertising, I think ...? What do you think ?
Userlevel 2
Mine can hold +14 days including GPS-tracking.
Userlevel 4
Mine can hold +14 days including GPS-tracking.


Uhh !? but Huawei itself says battery duration with GPS tracking is 22 hours !!!
How is it possible ..?
Userlevel 2
I didn't mean +14 days non-stop GPS-tracking 🙂 But +14 days with several running exercises, which totals 4-5 hours.
Userlevel 4
Aaaah ok ! Which number of firmware have you ?
Userlevel 6
Badge +6
Like @reiche, my battery is giving me up to 2 weeks, that's with continuous heart monitoring, nightly trusleep monitoring, daily smart alarm and notifications, and about 2 hours of GPS (20k running) each week. Pretty amazing really. I'm on 1.0.5.36.

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