Question

issue with my watch keeps restarting.

  • 26 July 2019
  • 1 reply
  • 85 views

After certain battery percentage, usually 40% or more, it restarts over and over again. It's a 42 mm screen with a single button and I've already attempted to factory reset to see if that fixes the problem but to no avail. I'm sure it's way past it's warranty period as I purchased it used. And now it's having trouble charging. I don't know what to do.

1 reply

Userlevel 2
Badge +3
Hey @Ken.Mal!

It might still be a good idea to have the watch checked out by professionals at a repair center. If you are willing to pay for the repair.

For the UK region you can arrange the service booking via mail chat or hotline (at 08000886700 free of charge of course) via https://consumer.huawei.com/uk/support/
Or if you would like I can also facilitate this for you via PM.

Hope you found this helpful.
Best wishes,
Jack

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