Since last week my watch is trying to update from 18.104.22.168 to 22.214.171.124, but the update fails.
All process runs well, the download on my P20 Pro, transfer to watch, watch reboot, everything looks fine, but when I check, the watch is still with the older version and the update is indicated on Huawei Health to be done.
Sometimes the watch tries automatically, and so, the process runs and nothing happens again.
I have no error message, nothing.
Can anybody help me?
Thanks a lot
Best answer by Max
Thank you for bringing this up! This inquiry is a software issue with the device. To sort this out, first of all, please clear the cache of the application from the phone by going to Settings > Apps and notifications.
Then, from the watch, please swipe down to Settings, then please select "Unpair and reset". After doing this, please pair the watch again with the device and perform the update.
I trust this information will be of assistance in this inquiry. Nevertheless, if you have any other questions or issues, please let me know.