I have a M5t i put some Movies on my sd card and tested the all OK now nothing there

  • 14 August 2019
  • 1 reply

  • Fresh Fortune Cookie
  • 0 replies
I put some Movies om my sd card and tested then OK now I went to play them my m5 says there is nothing there but in settings/storage it says 14gb used but 0 in my movie folder the movies is all I have put on the sd card the m5 and the card is only 2 days old

1 reply

Userlevel 3
Badge +2
Hi @Steva, welcome to our community!

We are truly sorry for this unpleasant experience, we realize that should be hard to deal with it.

In this case I would kindly ask you that have you tried using the SD card in another device? If not, I would strongly recommend to do that, maybe your M5 is not compatible with that kind of SD card.

Please let me know if your data appears when using the SD card in another device.

Until then, please don't hesitate to contact me if you have further issues! You can send a private message as well, if you want this kind of assistance!

Have a lovely day!

All the best,